Work related to Work description Time factor

SUB ACCOUNTS Data entry of documents and other information in BO slips 1 MINUTE /BO

 BO slip generations and printing of Slips IMIN/BO

 Generation of bag labels and printing of labels or note down on slip. IMIN/BO

 Approval of high value withdrawls-verification of sign and balance and note down in SB —45 (for one transaction) 5MlN

 After receiving BO bags (manually and IT 2.0) checking of documents , vouchers, return letters mentioned in BO daily account IMIN/BO

 Postal assistant should be verify SB vouchers as per LOT for each BO i.e Account number, amount , date stamp. Otherwise 0M will be received from SBCO. IOSEC per Voucher

 Review and submit ECB Memos of each BO Imin /BO

 Tallying of BO summary By SPM 10 min

 Prepare HALF MARGIN MEMOs for Withdrawal of 10000/and above 2min per voucher

 Maintain of SB — 26 receipts received from BO 5sec per voucher

IPPB So many sub offices giving Withdrawals for IPPB customers without any incentive ( for each transaction) 10min

 Account office should be tallied [PPB consolidation for each BO but not included in EST review Imin/BO

Other Branches Interest Posting for all SO and BO accounts and verification of all previous entries i.e SB, SSA,PPF 3min per book

 Saving bank claims 15min per claim

 Maintain of receipt books( sb-26, sb-28, MS87 etc) and other petty sock Imin per entry

 Maintain of all Registers- Passbook stock book, Death claim register, Revival register, Transfer register, DPB register, COD, VPP, EMO, Cheques outward register, PLI sefrvice requests, Stamp balance register 15 min every day

 Some offices remitting excess cash to Banks. Request cash from HO. But there is no option for calculating of time factor for brings cash from HO and counting of the cash. 30min for 1

 Generation of ECB Memo 5min

Miscellaneous Account Tally 10% of the total work load.

 Preparation of SB LOD and RPLI LOD

 Raise indent for ALL type of forms and Receipt Books

 Complaints both CRM portal and Manual requests received at counter

 Enquiry /Help desk- for balance enquiry of CBS and IPPB, Article tracking, New account holders etc

 All type of Corresponding with DO and HO

 Service desk tickets raised for technical issue

 Checking and Printing of EPOST MESSAGES.

 Server and Network issues

 Submission of Daily Reports related to Accounts , MMU , digital transactions, Rekyc and Ekyc, aadhar etc

 IGOT monthly courses

 OMs


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