Work related to Work description Time factor
SUB ACCOUNTS Data entry of documents and other information in BO slips 1 MINUTE /BO
BO slip generations and printing of Slips IMIN/BO
Generation of bag labels and printing of labels or note down on slip. IMIN/BO
Approval of high value withdrawls-verification of sign and balance and note down in SB —45 (for one transaction) 5MlN
After receiving BO bags (manually and IT 2.0) checking of documents , vouchers, return letters mentioned in BO daily account IMIN/BO
Postal assistant should be verify SB vouchers as per LOT for each BO i.e Account number, amount , date stamp. Otherwise 0M will be received from SBCO. IOSEC per Voucher
Review and submit ECB Memos of each BO Imin /BO
Tallying of BO summary By SPM 10 min
Prepare HALF MARGIN MEMOs for Withdrawal of 10000/and above 2min per voucher
Maintain of SB — 26 receipts received from BO 5sec per voucher
IPPB So many sub offices giving Withdrawals for IPPB customers without any incentive ( for each transaction) 10min
Account office should be tallied [PPB consolidation for each BO but not included in EST review Imin/BO
Other Branches Interest Posting for all SO and BO accounts and verification of all previous entries i.e SB, SSA,PPF 3min per book
Saving bank claims 15min per claim
Maintain of receipt books( sb-26, sb-28, MS87 etc) and other petty sock Imin per entry
Maintain of all Registers- Passbook stock book, Death claim register, Revival register, Transfer register, DPB register, COD, VPP, EMO, Cheques outward register, PLI sefrvice requests, Stamp balance register 15 min every day
Some offices remitting excess cash to Banks. Request cash from HO. But there is no option for calculating of time factor for brings cash from HO and counting of the cash. 30min for 1
Generation of ECB Memo 5min
Miscellaneous Account Tally 10% of the total work load.
Preparation of SB LOD and RPLI LOD
Raise indent for ALL type of forms and Receipt Books
Complaints both CRM portal and Manual requests received at counter
Enquiry /Help desk- for balance enquiry of CBS and IPPB, Article tracking, New account holders etc
All type of Corresponding with DO and HO
Service desk tickets raised for technical issue
Checking and Printing of EPOST MESSAGES.
Server and Network issues
Submission of Daily Reports related to Accounts , MMU , digital transactions, Rekyc and Ekyc, aadhar etc
IGOT monthly courses
OMs
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