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Issues faced by the member of public due to restricted functioning of post Offices - reg.
Subject: Issues faced by the member of public due to restricted functioning of post Offices - reg. During the review of th~ mail operations, it has come to notice that n~mber of issues are being faced by the members of public due to restricted funct1omng of Post Offices or other issues, caused by the various restrictions imposed by the authorities to curb the prevalence of Covid-19. 2. Major issues faced by the member of public are regarding delay in delivery of articles especially international inbound/outbound parcels, non-display of information concerning restricted functioning of Post offices, rion-updation of article/bag status in the track & trace system and no response to the grievances of customers received through e-mail. 3. In order to avoid any inconvenience to the member of public, circles are requested to ensure the followings: i. A notice may be displayed on the front door of the Post office indicating the restricted functioning of the Post off
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